Microsoft refund scams - answering the questions
How does refund scamming work?
In an online refund scam, a scammer usually finds potential victims by cold calling phone numbers until there is a responsive victim. ... The scammer tells the victim that the company owes the victim a refund either for a product that the victim supposedly ordered or a service that the company can no longer provide.
It's 2021, and like every year before, it seems like scammers are becoming more common. So in this article I'm going to go over a bunch of different scams that are either brand new that I've really never heard of, or they are becoming more common even if they aren't exactly new, so you'll still have to hit them up this year So let's start with the so-called car wrap scam. You either see a job posting, or maybe even an email or an ad for something that claims you can pay you to just drive around in your car.
And the idea is you reply to that ad and they say, 'Yeah, all you have to do is put a car advertising logo on your car, drive around like you normally would, and we'll pay you several a hundred dollars a week for it. 'If you accept that, they'll usually send you a check that is a fake check for a few thousand dollars. It is redeemed at the bank first before they realize it is f.
But in the meantime they'll tell you, 'Oh, use that money and go to our supplier who specializes in car wrapping and just give him the money and pay him and he'll take care of it.' I'm going to tell you to do this in a way that isn't actually reversible, like a wire transfer or money order, something like that. At some point, probably not long after you've made this payment to the so-called specialist who is simply part of the fraud, then after a few days the bank will find out that the check is fraudulent.
And then the money is deducted from your account because it should never have been deposited was deposited from the check and the money you sent to the scammer. So you've lost everything. So this is just another variation on counterfeit check scams.
Always be careful of any company that says we'll send you a check and you go and use that to buy something. It's kind of sketchy. Okay, next we have what is called family f You may have heard of this.
These have been around for a while, but they seem to be getting more and more common. This call is where you get a phone call claiming to be a relative of yours and it is an emergency where you need to give them money. This is often like they are out of town on vacation and have just been arrested.
For example, they need money on bail targets the elderly and then they impersonate grandchildren. And they'll say, 'Oh Grandpa, Grandma, I'm in jail. I need a deposit, 'whatever.
And then they'll say something like, 'Please don't tell mom and dad. You will be so mad. Please send the money over now and I'll sort it out and then tell you. 'And the idea is to get them to send the money, before you confirm this story with anyone, to find out if that person is out of town at all.
So they are trying to get you to send the money urgently for whatever reason. It's always very urgent. They need the money now, maybe the hearing is tomorrow and they need the money for a lawyer, or they need to get out of jail now because I don't know there are scary people in jail, things like that, and these scammers are smarter than You may think so.
I saw a post where someone asked why they sound different. They say, 'You don't sound like my grandson.' And they said, 'Oh, well, I broke my nose when I was arrested and that's why I sound different.
So if you ever get a call from someone, even someone you know, who claims they need money right away and you need to transfer the money or do something similar, it is best not to answer a call from a number first who you don't know but at least somehow check history and know this is a scam. So if you get a call from someone who needs a deposit it is likely a scam. Okay, keep it up, the next scam is fake phone calls from people claiming to be Apple or Amazon support lly a variation on the fake order confirmation scams you may have heard of in the past.
Usually this has been an email until now. They send you a fake order confirmation saying to cancel this order, go in here, and it's a phishing thing. Well that's different.
They actually call you and do a robocall. And they might say something like, 'This is Amazon support and this is warning you about an unauthorized purchase of an iPhone for a thousand dollars. Press one to speak to customer service to cancel. 'And of course, if you pick up the phone and say,' Oh, I didn't order that, 'press one, you're talking to a scammer, and then they'll usually ask for your login details.
They will be trying to get your bank account number to say, 'Oh, in order to cancel this we need your original credit card information' or something similar. But be aware that it's a scam. And actually the FTC has a few sample audio clips.
I'll play one now to get an idea of what that might sound like. A unauthorized purchase of an iPhone XR 64 gigabytes for $ 749 is ordered from your Amazon account. To cancel your order or to connect with one of our customer service representatives, please press or simply stay on the line.
That's just one example for Amazon. But apparently Apple is another account used by scammers. They call you again with some sort of robocall and say that there is unauthorized access to your iCloud account.
Hit one again or speak to customer service or call that number to access customer service and then you go and you connect with a scammer, so if you get one of those calls never call the number, that they tell you, only if you are really unsure then go to Amazon or Apple's official website and contact them using the official number listed on the website, not a number that will give you a phone call as it is could be a fake. As a side note, if you ever get a robocall from this type of scam or another, never hit numbers on the phone. Just hang up immediately.
Because when they hear you press the number they now know it is a live working number and then it can be added to a list and you will get more and more spam calls it is best just not to reply if you don't realize it and immediately hang up if you discover it is a scam. All right now the next type of scam is the overpaid utility bill scam kind of a phone call, usually a robocall, maybe a voicemail that says, 'Hey, you overpaid your last utility bill' or whatever. 'And you are entitled to a cash refund.
You just have to. press or call this number to speak to customer service. 'It may not be a cash refund.
You may say, 'Oh, well, confirm and we'll give you a discount on your next bill.' Something like that. Of course, if you press one or connect with this customer service who is actually the scammer, then there is usually some kind of confirmation for the payment in the form of your bank account number where you have to deposit the money.
We need to know where to deposit the money or something like that, your personal information, which they use to steal your identity, anything they can pick up from you - and even in the best case, it isn't you a downright thief trying to steal your money, at best it's like a really sketchy marketing firm trying to get you to switch to their crap supplier and they're basically still lying there. So you don't even want to interact with them. You are still using sketchy, lying marketing tactics.
So it's either a scam or someone you don't want to have anything to do with anyway, we're in fifth place. We have what is known as parcel waiting fraud. And what's new about it is that they are actually text messaging, while previously it is some kind of fake order confirmation email you get like I mentioned before but now you can start getting text messaged and know them maybe even your first name or something from data brokers and the like.
And they'll say, 'Oh, you've got a package from USPS or from Amazon waiting. Click on this link to learn more and how to 'receive' something like that. But then when you click the link, you'll be taken to a sign-up page for likely Amazon or whatever website they claim they came from.
But of course it's a phishing site and they will instantly steal your credentials and then use it to order from your real account and then collect your money that way, but again, if you get one of these, never click the Link scam and you are curious about what the website will be like, don't do it because they definitely have trackers on those links to know who is clicking the links and who is not. And then you'll start getting even more text message spam because they know you have a job number. So just don't do it.
All right, next we have a whole category of scams commonly known as income scams. And these have become so much more common over the past year that even the FTC has launched a new campaign to raise awareness, Operation Income Illusion, to let people know that these scams are becoming more common. These scams come in all shapes and sizes.
In fact, the car wrap scan we talked about at the beginning was basically a form of it. But usually you see some sort of job ad, or maybe an ad on social media. You can even get an email.
And basically it'll say, oh, work from home and you'll be making tons of money in a short amount of time. And it will basically be something that is just too much. It's good to be true.
And regardless of the pretext they use to get your attention, there are several ways they can take your money. You can do the fake check scam again and say, 'Oh, you are for this job' You have to go out and buy a printer or something from our supplier y it's an investment opportunity or a business opportunity, 'Oh, you will be your own business start up and you will use our best business method, 'something like that. And of course you have to invest your money, but you will never get any of it.
But usually the common thread is that you need to somehow invest your own money upfront. And then of course they will instantly disappear several times, it's like a fake check fraud. So you are hiding the fact that you are using your own money, but in reality it is you.
Or maybe it's like some kind of multilevel marketing thing where you have to buy the product before you sell it. But with all of these you can just ask, wait a minute when they say they'll reimburse me for going out and buying this thing, why don't you? If they don't just buy it themselves? And that's obviously because it's a scam. All right, next the next category of scams is Coronavirus Relief and Stimulation.
Basically, given the upcoming tax season, there are scammers in the USA and the discussion about incentive laws offer many opportunities for fraudsters to take advantage of and defraud people. A common tactic is for scammers to contact you in a number of different ways, whether it's an email, a text message, a phone call, whatever, and they'll say, hey, you are now entitled to congratulations on yours Get stimulus check of $ 2,000 whatever. And all you have to do to claim it is XYZ after which they can steal your money or personal information in various ways.
For example, they might say, “Hey, your coronavirus check is ready. We only need your bank details to deposit it. Maybe your bank account number or your bank login. 'And then of course they go in and drain it if they can.
Or they'll contact you and say, 'Hey, to even get that coronavirus check, you have to log in to even be.' entitled. You're not logged in. 'And then of course they'll give you a link to a website at will either steal your information and use it to steal your identity, or in turn they could steal your bank login, stuff like that.
If you're curious about whether you're eligible to receive any type of stimulus or when, it's always best to stick with official news sources. I think there are many news outlets that are official for your local or national news and they tell you and describe who is eligible, if you even have to sign up, I don't I don't think you really have to, and you do Don't have to rely on those sketchy emails coming in and you don't know who they are from. Okay, now we're going to talk about the last type of new scam that is vaccine-linked cams.
I'm not talking about the vaccine itself, of course, being a scam, but the FBI and state and local governments have said that scammers use the vaccine as an excuse to trick people into cheating on them in various ways. And you can Get in touch with these scammers in a number of ways an ad on social media. You may get another text message, an email we were talking about.
And then when you click the link or reply to the ad, they'll likely try to do, for example, get you to enter a whole bunch of personal information, such as: B. 'Hey, to sign up for the vaccine listing, you need to give us all of your information, social security number, bank details for payment' or something like that. Or you could say, 'Oh, you need to enter your credit card number to claim the processing fee Another example I've heard is that they might be trying to say, “Hey, if you just pay us a fee, we'll 'take you to the front of the line.
You can get the vaccine first. ' That is also a scam. There is no way to pay to get to the top of the line an official way to sign up for the coronavirus vaccine.
So always go to your state or local government official website and look for information on how to do this t. Don't sign up by clicking on social media links or unsolicited emails you receive but be aware that this is a scam so you can just check that you have received an email and check that it is from an official source. And again, you can always just go to the official website and not click any links if you want to be sure.
Hopefully you are now better prepared for these scams that I mentioned that are more common now. or you can spot similar scams, say, hey, this sounds a lot like other scams. It could just be a variation of that.
And you can be better prepared in the future. If you want to keep watching, I would recommend checking out last year's article about new scams in 2020. These scams haven't stopped.
You haven't disappeared. So you can be even better prepared by checking this out. You can just click on it there.
Thanks for watching guys, and see you in the next article.
How do Microsoft scams work?
How does the Microsoft scam work? A scammer calls you, and asks for you by name. They'll say they are a computer-security expert from Microsoft, or another legitimate tech company. ... Direct you to fraudulent websites and ask you to enter credit card and other personal or financial information there.
Does Microsoft have a refund department?
Call from Microsoft Refund Center (1-844-386-8965 - Microsoft Community.
Are Microsoft refunds issued?
While the company has been offering refunds to some customers already, Microsoft is now expanding this to cover anyone who has purchased the game digitally. ... To date, we have granted refunds to the vast majority of customers who have requested one.
Where can I get a Microsoft technical support refund?
Received numerous phone calls from the following phone number 1-844-386-8965 stating that because Microsoft was no longer going to provide technical support, that I was entitled to a refund. Today, I decided to call this pestering caller.
How can I find out if my Microsoft account has been refunded?
Sign in to your Microsoft account, and view your Order history. Find the product. It will include the return and refund status. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, wait a few days.
How do I get my money back from Microsoft?
Sign in to your Microsoft account, and view your Order history. Find the product. It will include the return and refund status. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, wait a few days. Depending on the bank, it can take a few days to process the refund.
How long does it take to get a refund from Microsoft?
When I asked how much the refund was, the gentlemen with an Indian accent said that the refund was 0.00. He request that I start my computer and that we could proceed with moving forward with getting the refund. He wanted to get access to my computer. He said it would take about 15 minutes to get this refund process done.