Xfinitywifi limited access - responses to the issues
Why does my Xfinity WiFi say limited?
Limited access here means that the system is connected to the router, but you don't have Internet access.
It was the best ISP, it was the worst ISP.
It was the fastest. No, the slowest. It was the largest in the country, but perhaps the smallest in our hearts.
Today it's the story of two Xfinities and we're going to try to find out how an Internet Service Provider can be so wonderful to so many people and still make others so angry. And if you're having a tough time with your Xfinity service, I'll share with you my ideas on what to do about it. So let's dive in. (upbeat music) So don't forget to subscribe if you like what we do and click the bell icon so that you will be notified when we make new articles.
So, Xfinity, they're one of the biggest out there, certainly the biggest cable providers as far as I can tell. They cover approximately 111 million Americans, and 27 million of those are customers. It's huge.
But they scored a 61 on the ACSI satisfaction report this year. What's this? Anyway, it's a satisfaction report. And with that they are in the middle of the pack.
Well that's an entire industry try that as we all know. But when we see Verizon Fios get a score of 70, we know it is possible to improve that score. So how do you get a score down to 61? Well, two things, firstly, don't keep what you promise.
Second, poor customer service. And we'll come back to both. Well, let's talk first about what Xfinity offers in terms of speed and price.But even so, I think I should consult a real expert, not just someone who pretends to be one.
So, I'm here today with Catherine, she's our senior internet writer at Reviews.org. Catherine, welcome.- Hey Craig, thank you for having you.- You can bet on that, so I just wanted some of the basics over Explain Xfinity and what they offer.
Let's start at the speed anyone could expect from Xfinity's plans - yeah sure, Xfinity is therefore offering plans that pave the way from 15 megabytes per second to an extreme two thousand megabytes per second, or two gigs we're going to be the two gig -Don't get the plan because it costs a lot and is not available everywhere. Most of us would probably see around 100 to 250 megabytes per second in our area. - Okay, so 100 to 250.
Now I've mentioned it. In the past before that, these are still pretty high speeds. It's faster than most people would probably need.
Although sometimes it's nice to have a buffer, isn't it? So let's say we're dealing with these speeds we're talking about, anywhere from 15 megabytes per second to maybe a gig, right? That would be pretty normal, I think these two gig plans are outliers. Not even many people would have access to it, would they? But what would we pay for it, what would it cost? -White - Yes, the 15 megabyte-per-second plans start at around $ 30 a month, and the Gig plans start at around $ 70 a month. - Okay. - And then it depends on where you live. - Right, right, okay.
Well the big question here is okay, do we know what to get and we know what we're going to pay for, actually getting what we're paying for? That's the big question here, isn't it? - That's a great question. - (chuckles) Thanks. - And in fact, according to the FCC, Xfinity delivers the speeds it advertises.
The latest FCC report from 2018 says Xfinity delivers about 112 percent of the speed. This is really good, and that is the actual speed above the advertised speed. So, hey, you get what you pay for.
That's a good thing, isn't it? - Yeah, me. Well, okay, all right. So, we know what we're going to get, we know what we're going to pay for it.
In your opinion, especially the cost of it, is that? pretty good cost in terms of industry standard? is that high? is it low? i feel like they have a reputation for being a high priced provider. is that correct? - i would say it equals the price you are will find-wise with other internet providers. Most notably, the price of the one gig plan is $ 70 a month, which is pretty much synonymous with gig plans, even from fiber optic providers. - Okay, okay, not bad.
Katherine. Thank you for walking us through the basics. And I hope you enjoy writing about other ISPs.
I'm sure it's addicting stuff. - Oh, you can bet on it. - (laughs) All right, see you, for a reasonable price, you get good to high speeds.
And even better, if the FCC is to be believed. So why all the hate? Well, as I said, two reasons. First, customer service.
Now it's difficult to scientifically measure customer service outcomes. But at least anecdotally, Xfinity's reputation is, well, it's not great. Now they have invested a lot of money in improving their customer service which is good.
The ACSI result I mentioned hasn't really changed. At least not in the last few years. Now, honestly, there's not much we can do about former customer service reps, mind you, not for Xfinity, but I would just say be patient, be steadfast and honestly try to avoid having to call in the first place.
But the second thing that can lower that score is speed. In fact, whenever we talk about Xfinity, this is the complaint I hear the most often in the comments here or on Reviews.org that you are not getting up to the speeds you signed up for.
And honestly, I really sympathize with it, it's a topic I've dealt with a time or two in the past. Fortunately, you might be able to do something about it. Now you may not be able to do anything about it during peak hours, especially the evening hours.
If you are using cable, all you will see is a slowdown, there is no getting around it during these busy times. But if you're constantly being too slow, there may be reasons for it. First, remember that the speed of Xfinity is delivered to your modem.
This modem must be rated for the speed you are paying for. So it's worth checking again. Next up is your router if you're using a separate one.
Sometimes they are combined. It's the same story here. In fact, a couple of years ago I made a article upgrading my own Xfinity rental router to a newer version of the rental router provided by Xfinity and I immediately saw a jump in speed.
Now it would have been nice if Xfinity had let me know I was using an old one, but oh well. I figured it out anyway. So like your modem, check your router.
Next, most of us are using WiFi. And that's another thing that can slow your speed. WiFi technology is good enough now if you literally are standing right next to the router, you probably won't see much difference between connecting and connecting via ethernet.
But if you are down a few rooms or on a different floor this signal will worsen and you will slow down. So a WiFi extender will help you with this. Or a WiFi mesh system, especially if you can wire this mesh system together.
And wouldn't you know? no further article on this subject. So, I hate to say it, but I'll do it because at some point I was guilty. While sometimes Xfinity could be to blame for delivering slower speeds and we really get upset about them, sometimes honestly, they aren't.
And there may be things we can do to increase our own speeds. And now I look forward to it Of course, to everyone calling me an Xfinity shilling in the comments, go ahead - Boo! Boo! --- Anyway, the point is, Xfinity is, well, they're pretty good at what they do. And they're the biggest and worst for a reason.
So if you're thinking of going with Xfinity, or, if you're thinking of making the switch, honestly, it's not a bad choice as far as I'm concerned. It is no accident that they rank really high on Reviews.org, where I encourage you to read our full review.
If you found this article helpful, like it. And subscribe if you like what we do here on this channel concerns about your Xfinity service or what you really enjoy about it. Thank you for watching.
Does Xfinitywifi have a limit?
It's worth noting that each Comcast Xfinity Internet account allows for up to 20 10 devices to connect to the xfinitywifi hotspot, free of charge. The owner can remove a registered device from the account at any time.
Hello again and welcome to Dr.
Noob's lab, today we're going to go over three Xfinity Wi-Fi hotspot tricks. Please note that all three tricks require no cracking, no hacking and if you're an Xfinity subscriber like me it's perfectly acceptable, so trick number one is when you're nearing your one terabyte limit for the month, which I do honestly haven't done more in many, many months since the last time a hard drive had died on me and I had to re-download all of my steam games were well over a terabyte so I found one thing interesting based on a lot of forums and information I've read, if you actually connect to the Xfinity wifi hotspot broadcasting from your Xfinity modem and you are only using that connection and that is your primary wifi, that is not counts towards your monthly data usage. So if you are in a pinch and need a little more than a terabyte for that month you can connect to it and just keep downloading right now if needed.
Comcast Xfinity can fix this very easily just by checking when you are using the data. So the first time you connect to the Xfinity WiFi hotspot, you'll need to log into the Xfinity WiFi broadcast hotspot with your Xfinity account and continue the download to trick number two. I pay about a hundred dollars a month for my Xfinity Comcast internet and I only get a 5Mbps upload, so if I'm in need and really need to upload a large file I'll connect my primary connection to my xfinity Wi-Fi Hotspot sending from my device to illustrate this I'll connect to the Xfinity Wi-Fi and then I'll use a program called speedify that can actually connect the two connections now I'll leave a link in the description below , it's free for up to five gigs.
However, if you want to go beyond a monthly subscription, I've been lucky enough to get a Black Friday sale so it was pretty cheap, but if you're just us? If you use it to upload large articles to YouTube or elsewhere and you want to take advantage of that extra speed, you can do so with the free 5 gig version, so I'll upload that just to show you how it is as if it detected my Xfinity in Wi-Fi hotspot and it also detects my ethernet cable as I only have one Wi-Fi card on this laptop so now let's test how that works if the Software connects to a Speedify server for both connections and then can connect them and send it back right away as you can see the Xfinity WiFi is limited so it's a bit slow but I'm not really into the extra download -Speed interested. I'm more interested in the extra upload speed when it's tied together I actually get over five on my ethernet, but during peak hours I generally don't. About five cute, that's about what I usually get now, it doesn't give me ten, but there will be a little bit more connection speed, okay, it increased it quite a bit, so look, that's what I care if I get ten uploads that I have to pay more money I have to get a lot I have to go up like three services because whenever you buy your services through Xfinity or Comcast they always tell you about the download speeds they never tell you about the upload speeds that you literally have to ask what is the upload speed? for this connection, what am I guaranteed to get, what do I usually get, etc.
By connecting the two connections that are now, consider the Xfinity WiFi that is already being sent, it is set aside for use and since I am a subscriber , may i use it and like i said i leave a link in the description below so you can try this out for yourself there is the free 5 gig version so you can do your own tests with it on trick number three Xfinity Wi-Fi ho tspots can actually be used by everyday people, but when you connect to them they will ask for a login plan. You can get a month. I actually sign in and show the plans, but there are also free 30 minutes per month for a user, but do they really do it? Don't double-check it - and I'll go into how they could fix their own problem, but let's go ahead and connect and I can show you what I mean, so okay, so I told my system that it did should log in as if it were a new user and not connected to my Xfinity Comcast login.
So if you don't have a Comcast and connect to an Xfinity hotspot this should be your see, not an Xfinity customer, no problem.Everything if you want to try it for an hour is three dollars yada yada so they have a free hourly pass but sometimes it's half an hour depending on your location enjoy an hour where it's the whole thing I don't think it's really checked before you do so let's just go john doe it's a simple first name , so email and I just put in every old email you can think of, right? no matter what could exist I have no idea and I just enter an old zip code, so press next what your favorite movie doesn't matter first activate next pass your pass is activated ok, so you are currently on Xfinity Wi-Fi I just did it random account and in 72 hours this account is going to die so let's try something great so now this is a free hour every month if you are in need, as if you are unemployed or just moved and they haven't moved or you go from CenturyLink to Comcast or whatever the connection, let's say you use it for an hour and you're done you don't have internet access now what you can do is use what you call a mac changer is that you can change your MAC address is literally the only thing they use to verify. In reality they just need an actual email au perform identification.
If they get a reply from a fake email, they shouldn't let you in, so I'm kind of their fault they didn't check it out and stick with it, remember this is a tape that doesn't use cracking or hacking, so around to simulate that I'm going to disconnect I'll forget that I'll close the browser I'll load my mac changer and leave a link to the description below for it so it's free What it does is the free version only changes a few numbers it doesn't change the full you can't enter it yourself, but that's enough to spoof the Xfinity wifi and allow you to be back, so i changed it and right now even though i am already on a certificate should it ask me for a new one and off we go, we'll be right back, our passport is not complementary I can literally just go on and do this and do this over and over over and over again, now the downside of t that is every hour, you have to type in a different email, create an account and get back in, but in short, if you absolutely need to get on the internet and this is your only option, I'll see no problem with it, it can be, it's a nifty nifty little trick to keep using the internet, these are three separate tricks you can use on the Xfinity WiFi hotspot, the one in your home or near you Sends like I said before you can start counting data on your Xfinity Wi-Fi hotspot when you're signed in to your accounts, you can use some kind of detection for binding, which honestly isn't a problem, you are we you are a paying subscriber that you should be able to use both connections to increase your speed especially if it is at your home and last but not least for the free free hour they just need to best Confirm that it is a valid email if they get feedback that it is an invalid email The person on Xfinity and Comcast this should be able to fix these issues or or random glitches Hiccups whatever you want to call them but for now you can use them to your advantage and the software is free and there is no hacking cracking programming or anything like that or advanced networking and I hope you found this informative and give it a try me know how it's going and as always I have a great great
Can't connect to Xfinitywifi?
Make certain you are using the proper WiFi network name and password. Make certain your device is connecting to the correct network. Sometimes a new device will try to join an Xfinity WiFi hotspot (SSID xfinitywifi or XFINITY). See how to Connect to Your Home WiFi Network.
All right, how you do this article There is a simple bath article that shows you how to connect your Xbox One to Xfinity Wi-Fi, because normally when you connect to Xfinity Wi-Fi you have to open the browser and you log in with username, but all you have to do is already have a device connected and activate it with Xfinity Wi-Fi and once you have that you can start this tutorial Then go to your settings and want to go to the network settings.
Once you do this I will set up the wireless network and you will see that I am not connected because Xfinity NAT is fixed, it is strictly said I mean I can't do anything with it I can't do anything I can't even I have no internet access so go to wireless network setup and right click on Xfinity Wi-Fi click on your wifi on X ilet it connect to let it connect and all they will say is to check the connection and that is what i will say it takes a bit hon mmm so its just i figured this out almost an hour ago today and it worked fine because it works on myregular wi-fi keeps getting kicked out and i keep getting kicked by disconnected the servers and after doing this it didn't happen as it says it can't connect to the internet when you have a pc trying to connect to the Connect to the Internet You have a connection to the Xfinity that you need to get if you have a phone or a tablet or a laptop that works, so I have a laptop so I'll show you how to do it on a laptop, go to go to advanced settings and go to alternate MAC address then click again on alternate MAC address and it will show you right here, it's the empty search bar and you have to type something there for me to go to my computer, to myWi-Fi and as you can see that I am connected to whatever other Xfinity Wi-Fi is already here, so they will go to you if you want to go to network settings and they are not the same on all computers but if you go to your network settings and click on Advanced Options. I am automatically showing this my sorry or showing this on all computers automatically, it doesn’t show a MAC address but a physical address and that is what you will be using - physical address as you can see is correct, yes , I'm showing you because you can't use it unless you're at my house and I doubt you know where I live, so I'm going to put this in, um, you don't put dashes between the numbers because the xbox already knows to separate every two characters so you can all “I'm messing it up again so I'll put it in right away and always capitalize it so mine is 9 0 4 8 9 a 300bees have b7 d9 fine as soon as You entered that, hit enter and I'll just save this restart console on arestarted after the console reboots and all that and your x Box Live Charging power up the device you connected to the Xfinity Wi-Fi have, no matter we Which MAC address you are using which device you used to turn off the MAC address, turn off that device because you can't have two devices on the same MAC address, will you? Mess up your stuff so I turn off my computer after it loads after it loads, you'll see it on the bones that you want to go to your Wi-Fi settings, and um, I'm not connected to Xfinity on that phone so it's ok if i show you click on your wifi settings and hit the menu button and go to arming, you will go to advanced i believe and vinceyah and i will show you the mac address here that is the mac adjusts right there, but thats not the correct mac adjusted I'm connected to my house wifi, so um, as you can see this will load and i will connect to wifi. After this article it will take a while the description along with my email in myfacebook, so if you have any questions nsyou can go ahead and okay next a second, so now turn off I just turn off my computer, go to network settings and if it's strict i finish this article and delete it ok so i open the network connection fine, you will test your multiplayer connection, get it checked and if all this is ok you can log in and play along, i need one more bit like ten seconds at the 8 minute mark it will probably be low hmm okay okay say that's all good there are no problems with your connection for multiplayer you can play online now you are connected to the wi-fi with it you you can continue and play and as you can see I am Moloch on the internet breathes out I knit in, so the Xbox is basically on the X-finger, so I will you show that you can't play online games, hmm, it takes a bit to log in because it's not that your internet is not running, it's not that your internet is not going to run slow, it is taking time just longer until it is running because new network is good, if you log in it will be fast, but if you manage to log in beforehand, play online and uh okay, she's hello, that's my Haitian right, I will Black Ops 3 open up and we'll see if it really works I turn on my TV because I have a blast at 14 oh that's the initial load and I'll go and the phone I'm using now isn't connected to the only thing to swap, the only the only all syncronized data the only device you need Power off is a device you have the Mac address of XfinityWi-Fi that's all you need to turn off you don't have to turn off every device in the house Connect SMS They're not just funny because my laptop is the only thing connected to Xfinity because I'm the only one who knows Xfinity passwords well so I'm connected to the online service.
Check it out, it's just taking too long at the moment multiplayer up-match and everything you can plan online and everything you don't get thrown on the main screen because you booted from the servers on any online inc, so you can see it
How do I fix limited access hotspot?
- Ensure if your hotspot is setup properly.
- Update the device drivers of your laptop's network adapter in Control Panel > Device Manager.
- Clear the stored / saved wireless networks in your laptop and try to re-connect.
Hi folks, David and David here from payetteforward.com and upphone.com, and in this article we explain what to do when the personal hotspot is not working on your iPhone, the personal hotspot is one of the few features on your iPhone over that your carrier is actually in control.
If you have a cellular plan that includes a personal hotspot, you'll see it in the Settings app. If your cellular plan doesn't include a personal hotspot, it won't be there. So let's start with you Open the Settings app.
Sure. Let's go. Settings.
David has a plan with her ...
Personal hotspot. I keep saying 'Hersonal Potspot'. That's not ...
That's not right. Personal Hotspot. Next up, we'd also like to tell what to do if PersonalHotspot is greyed out on your iPhone.
And that's - that's airplane - when airplane mode is on. I just turn it on really quick to show you Airplane mode is on, the personal hotspot is grayed out and then you can't ... you can't tap on it.
There is nothing you can do and you are not told why. Tap that switch next to Airplane mode, make sure it's on the left, if it's white it means Airplane mode is off, hmm, and now let's just quickly tap Personal Hotspot, make sure that It's on, you'll need to tap the switch in the top right corner of the screen next to Personal Hotspot. And then there is the WiFi password.
Let's say everything looks like it's working. Yes. But maybe your other device won't connect to it.
Maybe it will. Either way - either way, you have to ... if it connects, it has no internet connection.
If it can't connect, it may have one Problem with the thing. We just have I want to reset everything. Yeah right, so we're going to reset your iPhone and we're going to reset the other device.
Sure. because it could be on either end. Let's talk about iPhones first.
If you have an iPhone 8 earlier, press and hold the power button until you see Power Off. If you have an iPhone X or later, press and hold the side button. and one of the volume buttons.
Yep. Slide to power off will appear. Swipe left to right and the iPhone will turn off.
Wait 15 seconds. Turn it back on. Yep.
Now we're going to go through everything on your other device's device World. You know how to do it. Unplug it or press and hold the power button on your other device.
Right. Next, we'll just turn the hotspot off and back on again. After restarting yours iPhones -.
For sure. - let's just make sure it works. So hotspot on, off, on, just tap the switch a few times.
Okay so now we somehow managed to separate it, reconnect it with tricks. We're going to dive into some of the more technical bug fixes. Okay, the first is cellular ... what's its name? Cellular provider settings? An update of the carrier settings.
They are published frequently by ... not often.
It is sometimes released by Apple or your carrier; improves your iPhone's ability to connect to your carrier’s network. Pretty easy to check. First of all, if one is available, you should see a pop-up every 15 minutes stating that you are updating your carrier settings.
Just tap on update. But you can also check this manually by opening Settings, tapping General, tapping About, and here waiting 10-15 seconds. If there is a carrier settings update available, there will be a popup on the screen and if it is not available nothing will happen.
There is no 'Check for carrier settings update' button on your iPhone. I waited 10 seconds. You It's not available.
It's not there. That's fine. Yeah, so next step: we're going to update iOS.
Again, Settings app, tap General, tap Software Update. I don't think so I have one available.Yep.Yeah, iOS updates often solve software problems.
This could be one of them. You. Make sure.
So we checked the carrier settings update - not available - iOS update not available. Next, we'll set the network settings on your i. back Telephone that deletes all Wi-Fi, Bluetooth, cellular and VPN settings - correctly - directly back to the factory settings.
And that stuff in the background. So my buddy Dave actually used upphone.com.
I helped him ... find a cell phone plan where he could go from one plan where we paid $ 200 a month to another plan where he would pay $ 100 a month for two lines.
And he got the new SIM card, he kept his phone and put it in, and iMessage didn't work and Personal Hotspot was completely missing. So there was some kind of problem between the phone and the plan and Verizon said, oh yeah, it's totally the phone, and then Apple said it's totally Verizon's fault, whatever happened. So Dave had to come to his friend Dave.
Yes. Everyone is Dave in my life. And then I helped him fix the problem we were doing with Reset Network Settings, let's show them how to do it, let's go back to the main page in Settings, here we are, we will scro tap General, scroll down To reset, tap all the way down, tap Reset Network Settings, and then tap Reset Network Settings again to confirm.
Before you do this, make sure you have all of your Wi-Fi passwords, and just, you know, you need to reconnect your bluetooth devices afterwards, but you know, not that ... not that big of a deal, though it will fix that problem if you are.
For sure. You have a mobile hotspot as part of your plan, your phone should ... this will fix that.
The last step we can take to completely rule out a software problem is a DFU recovery. A DFU restore is the deepest type of restore you can do on an iPhone. It all takes off and on again.
So you need to back up your data first but then after you do that you know if you then put your data back on your phone and the personal hotspot still doesn't work, it is time to take more drastic steps. Yes. First off let's say we have DFU recovery guides - link in a ca rd above and in the description section below.
But now for the drastic steps. Yes, contact your carrier. You have to call customer service.
Oh dear. That's pretty drastic. Yes, does my plan have a personal hotspot? 'That is the question you need to ask.
And the thing is, you call your cellular provider too. You could say go to Apple what they will say. They will say go to your carrier, they will call you back, and sometimes.
Correct. You may need to replace a SIM card. You can suggest this to your mobile operator.
Yes, but reset new SIM card and network settings - if those things don't work then it's kind of weird problem. Yes. These things will work.
If your carrier says go to Apple, you know, go to Apple, see See if there is something they can do, but yeah ... ping pong.
Or if you find out your plan isn't working You don't have a mobile hotspot and you want a mobile hotspot? Maybe you should visit upphone.com. Check out our cell phone tariff comparison tool.
We even have a nice filter. A feature filter. You can click Mobile Hotspot and see all the plans that include a Mobile Hotspot.
Yes, it's really easy. Super easy. Yes, so we talked about going to the Apple Store too This is not a thing you want to go to a third party repair shop ... there is absolutely no control over it.
This has to do with the hardware in the phone, but it's not that you can swap out the Personal Hotspot part. Yes, it's really an Apple problem, and it's a problem with the carrier. Yes, so don't go to a third-party repair shop.
Because they're just trying, you know, when they tell you, oh, you need a new 'this' - it's a scam. But yes, thanks for watching this article. How To Fix The Problem When Personal Hotspot Is Not Working On Your iPhone.
Leave us a comment below. Let us know what you think. If this article helped you solve the problem, give it a thumbs up and don't forget Subscribe to this channel and click the notification bell to receive an instant notification when we upload a new article.
How do I access Xfinity WiFi?
You're good to automatically connect to secure Xfinity WiFi hotspots as soon as you turn on your phone. To auto-connect to unsecure public xfinitywifi, it just takes one click to access hotspots within range. Go to Settings > WiFi, then from the list of in-range networks, select 'xfinitywifi.'.
Can you use unsecure WiFi on Xfinity Mobile?
Xfinity Mobile prioritizes connecting you to secure WiFi networks. However, when no secure networks are available, you may be able to access unsecure xfinitywifi networks. Here’s a breakdown of the types of Xfinity networks available on your phone:
What to do if your Xfinity laptop is not connecting to the Internet?
Step 1. Open your Xfinity My Account App. Step 2. Scroll down to select the Internet option. Step 3. Choose Modem/Router. Step 4. Finally, click Restart This Device. After resetting, check the device (s) that cannot connect to the network before seeing the result.
Is the Xfinity home hotspot open to the public?
If you do not see the Accept and Connect button, and, instead, you see a login page and an option to purchase Xfinity WiFi Passes, this is an Xfinity Home Hotspot, which is not opened to the public. Below are examples of what the login page looks like.