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Simplepass not working - responses to the issues

How do I set up HP SimplePass?

Select a SimplePass method (PIN, password, or fingerprint reader) for logging on to Windows and your password-protected website accounts, then click Next. Follow any on-screen instructions that display, and then click Yes to log on to Windows using HP SimplePass. Click Done. HP SimplePass is set up and ready to use.

This article shows how to set up and use the HP SimplePass Fingerprint Reader in Windows 8.

SimplePass allows you to log into secure websites and applications by scanning your fingerprint instead of entering your username and password. The fingerprint reader will scan your finger and use the scanned fingerprint to authenticate your identity. Follow these steps to set up your fingerprint on SimplePass.

From the Windows 8 Start screen, type SimplePass. Select HP SimplePass from the charm results of the To set up SimplePass, click Get Started. Swipe your selected finger over the sensor.

Follow the on-screen instructions, and then swipe if prompted. A successful registration message will appear. To install SimplePass for To use Windows sign-in, click Yes.

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Click Done. You can use SimplePass to save your secure credentials for applications and websites. Supported browsers include Internet Explorer, Firefox, and Chrome.

In the web browser, navigate to a secure site that you have an account on. A SimplePass message will be displayed. To allow SimplePass to remember all the websites you sign in to in the future, click More Options, then click Remember All Websites.

To sign in to a saved website, navigate to the website, and then slide your finger over the sensor to sign in to your account. My LaunchSite provides easy access to all of your registered websites. Open SimplePass and swipe your finger to sign in.

All of your registered websites will be listed under the My LaunchSite tab. Click a site icon to open that website. To remove a registered website from My LaunchSite, follow these steps.

Open SimplePass and sign in. Click the My Vault tab, then select the website you want to remove. Click Delete to remove the website.

Follow these steps to change or delete a SimplePass fingerprint. To change your fingerprint, first open SimplePass and sign in. Click Go to the My Settings tab, then click Change.

Select Use my fingerprint reader as my SimplePass, then click Next. When prompted to save your new fingerprint, swipe your finger. Delete To save your fingerprint, click the My Settings tab, click Delete, then click Confirm.

This will delete all registered websites for that fingerprint. Follow these steps to install the fingerprint sensor drivers or HP SimplePass or To download updates from the HP website, open your web browser, go to support.hp.com, click Software & Drivers, and then follow the on-screen instructions to find the downloads available for your computer Click Drivers - Keyboard, Mouse, and Input Devices.

Find Validity Fingerprint Sensor Driver, and then click Download. Follow the on-screen instructions to download and install the driver. Click Software Security.

Search Find HP SimplePass Identity Protection Software, then click Download, and then follow the instructions gen on screen to download and install the software. You can find more helpful articles at hp.com/SupportVideos and on our YouTube channel youtube.com/HowTo4U.

How do I fix the fingerprint reader on my HP Elitebook?

HP Notebook PCs - Troubleshooting a Fingerprint Reader (Windows 7, Vista, XP)
  1. Update the BIOS.
  2. Enable biometric support.
  3. Check for Windows support.
  4. Clean the fingerprint reader.
  5. Update the device driver.
  6. Update the fingerprint reader software.
  7. Find new device drivers if you changed operating systems.

How do I fix my fingerprint on my HP Envy?

HP ENVY Notebook PCs - Fingerprint Function Stops Working After System Reset is Performed
  1. Navigate to the C:\Windows\System32\WinBioDatabase folder.
  2. Open the folder.
  3. Delete all files in this folder.
  4. Close Windows Explorer.
  5. Restart the computer. The fingerprint function is restored.

Why is hp simplepass not working in Windows 10?

An hour ago I thought I successfully uninstalled HP SimplePass 8.01.39, but I opened Windows Uninstall just now and HP SimplePass 8.01.39 is still there and Windows Uninstall is still giving me the message 'wait until the program is finished uninstalling'.

Why is my hp simplepass not recognizing my finger swipe?

After upgrading to Windows 10, I cannot get my HP SimplePass to recognize my finger swipe at login nor can I get the application to run. Online help indicates that all drivers should be delivered/included in Windows 10. Any suggestions? This thread is locked.

Why is Windows Hello and simple pass not working?

Both Simplepass and Window Hello recognize the fingerprint read while I'm setting it up, but when rebooting and trying to log in with the fingerprint function - it doesn't act like it is even working. I've tried all of the suggestions on the instructions to no avail.

Which is the Windows 10 simplepass for Series 8?

Series 8 HP SImplePass program V8.01.46A for Windows 10 is now available: sp71729 HP SimplePass V8.01.46A W7-W10 32/64bit. Driver first, reboot and log in, program second, reboot and log in. You can likely use your Windows 8.1 Validity Driver.

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